Shipping policy

Shipping Policy

Thank you for shopping with Paper & Art 💗 Every order is carefully prepared and packed with love from Puerto Rico 🇵🇷

Processing Time
Orders are processed within 7 business days (excluding weekends and holidays). Orders may be completed sooner depending on current workload.

Shipping Locations
Paper & Art currently ships within Puerto Rico and the United States only. International shipping is not available at this time.

Shipping Time
Once shipped, delivery typically takes 7–10 business days or longer depending on your location and the shipping method selected at checkout. Please note that delivery times are estimates and may vary.

Shipping Method
Orders are shipped via standard mail. Tracking availability may vary depending on the shipping option selected at checkout.

Address Accuracy
Please ensure your shipping address is correct before placing your order. Paper & Art is not responsible for packages delivered to incorrect addresses provided by the customer.

Shipping Delays
Paper & Art is not responsible for delays caused by the shipping carrier, weather conditions, or other circumstances beyond our control.

Damaged Items
If your order arrives damaged, please contact us within 5 days of delivery with photos so we can resolve the issue.

If you have any questions about your order, feel free to reach out — we’re always happy to help ✨